Privacy Policy

Privacy Policy

. This Privacy Policy is Natalie Mind and body therapy official online privacy policy and it applies to all personal information collected by Natalie Mind and Body therapy. In this policy I explain how and why I collect your personal information, how I use it, and what controls you have over your information.
. Natalie Mind and Body Therapy is committed to complying with General Data Protection Regulation (GDPR) governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with me. I will never disclose your personal information to any third party unless I have your permission to do so, or as is otherwise required under section 7 of this Privacy Policy notice.I abide by UK Law and our data protection regulator within the UK is the Information Commissioners Office (details below). My licence number is ZA340545. This can be checked on


Collection of information 

. Some information provided to me by clients, and other third parties might be considered private or personal. Without these details I would not be able to carry on my business and provide my services to you. I will only collect such personal information if it is necessary for one of my functions or activities.
. Personal information is collected from people in the following situations by Natalie Mind and Body Therapy . a) If you contact Natalie Mind and Body therapy,I may keep a record of that correspondence. . b) When you submit your e-mail address to our web site mailing list. .c) In order to give professional reflexology, reiki and counselling treatments, I will need to ask you for and keep information about your health.  I will only use this for informing treatments and any advice I give as a result of your treatment.  The information to be held is: Your contact details Medical history and other health-related information Treatment details and related notes
. At or before the time the personal information is collected by meI will take reasonable steps to ensure that you are made aware of the reason why, the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organisations to which we usually disclose the information collected about you, any laws requiring the collection of the information and the main consequences for you if all or part of the information is not collected.


Use of information collected and disclosure of personal information to others 

. I may use or disclose personal information held about an individual for the primary purpose for which it is collected (e.g. provision of my services, including administration of services, notification to you about changes to my services, record-keeping following termination of my services to you and technical maintenance). I may also use such information for a purpose related to the primary purpose of collection and where it would reasonably be expected by you that I would use the information in such a way. This information is only disclosed to persons outside my business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information.
. In addition, I am permitted to use or disclose personal information held about you: . . . . .



. My web site may contain links to other web sites and those third-party web sites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of web sites that are linked to our web site. Natalie at Mind and Body therapy encourages users to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information.


Security and storage 

. Natalie Mind and Body therapy places significant importance on the security of all information associated with its users. I have security measures in place to protect against the loss, misuse and alteration of personal information under our control.
. Personal information is de-identified or destroyed securely when no longer required
. Natalie Mind and Body Therapy retains the information you provide to me including possibly your contact and credit card details to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes. This information is held on secure servers in controlled facilities.
. Information stored within a computer systems can only be accessed by those entrusted with authority and computer network password sanctions.
. No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while I will strive to protect user’s personal information, Natalie Mind and body therapy cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once Natalie Mind and body Therapy receives your transmission, it makes every effort to ensure its security on its systems.
. Ultimately, you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online.


Access to and correction of personal information 

. Natalie mind and body therapy is committed to maintaining accurate, timely, relevant and appropriate information about our customers and web-site users.
. So long as your request for your personal information is in accordance with the General Data Protection Regulation (GDPR), then we will give you access to that information.
. Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if wI am  satisfied that the information relates to you.
. If I refuse to provide you with access or correct the personal information held about you by us, then I will provide reasons for such refusal.



. If you have a complaint about our Privacy Policy or the collection, use or safe disposal or destruction of your personal information, your complaint should be directed in the first instance to us at Email:[email protected]
. I will investigate your complaint and attempt to resolve any breach that might have occurred in relation to the collection, use or destruction of personal information held by us about you in accordance with the General Data Protection Regulation (GDPR). If you are not satisfied with the outcome of this procedure, then you may request that an independent person (usually the Information Commissioner’s Office) investigate your complaint.



. Natalie Mind and body therapy collects information from the site using “IP files”.
. When you visit Natalie Mind and body therapy site to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help me offer you improved online service.   Non-personal information may be automatically collected about you such as the type of Internet browsers you use or the site from which you linked to this Web Site. You cannot be identified from this information and it is only used to assist me in providing an effective service on our Web Sites.


Contacting us 

. If you require further information regarding our Privacy Policy, please contact us at the following address: E-mail: [email protected]
. Should you wish to read more information on privacy legislation or the General Data Protection Regulation (GDPR) we recommend that you visit the Information Commissioner’s Office at



  You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use.